Returns & Exchanges
At Lavinto Lab, we want you to be completely satisfied with your purchase. If your fashion pieces aren't the perfect fit, you can return or exchange them within 30 days of delivery provided they are in original unworn condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags and labels remain attached to the garments.
Ship the Items
Print your prepaid shipping label and drop off the package at any authorized carrier location near you.
Receive Your Refund
Once our quality lab inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing